Housekeeping Room Attendant
Samara Lombok · Hospitality · Lombok · Onsite
Role Overview
We are looking for an experienced and detail-oriented housekeeping room attendant (senior) to maintain the cleanliness, presentation, and readiness of guest villas and public areas. The successful candidate will consistently deliver 5-star housekeeping standards and ensure every guest enjoys a clean, comfortable, and welcoming environment. At Samara Lombok, housekeeping plays an important role in creating memorable guest experiences and building confidence in our brand.
Key Responsibilities
- Clean and prepare guest rooms, villas, bathrooms, balconies, terraces, and outdoor living areas according to established standards.
- Ensure all guest rooms and villas are fully prepared before guest arrival.
- Replenish guest amenities, linens, towels, and housekeeping supplies.
- Inspect assigned guest rooms and villas to ensure consistent 5-star presentation.
- Report maintenance issues and damaged items promptly.
- Follow housekeeping SOPs, hygiene standards, and safety procedures.
- Handle cleaning equipment and chemicals safely and responsibly.
- Support deep cleaning and special housekeeping projects.
- Maintain housekeeping pantries, linen storage, and equipment in good condition.
- Assist in guiding and sharing best practices with junior room attendants when required.
- Maintain 5-star housekeeping standards at all times.
- Respond to guest requests professionally and efficiently.
- Work closely with the Experience Team and other departments to support a seamless guest experience.
- Take pride in maintaining presentation-ready villas that reflect Samara Lombok's hospitality standards.
Requirements
- Minimum 2 years of housekeeping experience in a 4-star or 5-star hotel, luxury resort, or villa.
- Demonstrated ability to maintain 5-star housekeeping standards with minimal supervision.
- Strong knowledge of housekeeping procedures, linen care, cleaning chemicals, and housekeeping equipment.
- High attention to detail with excellent time management skills.
- Good communication skills; basic English is required.
- Willing to be relocated to Lombok.
What We Offer
- Competitive compensation aligned with industry standards.
- Opportunity to be part of an internationally recognised hospitality brand.
- Professional development and career growth opportunities.
- A structured and collaborative working environment.